Docs & FAQ

Up and running, fast.

PelicanNET is built to set up in minutes, not hours. Here's what you need, how it goes together, and answers to the questions we get asked most.

Before you start

What you'll need.

A Discord server required

Your org's Discord, where the squads gather. PelicanNET can build the channel layout for you from a one-click template.

Your members required

Officers and squad members with Discord accounts. Each person picks a seat — no per-member setup by an admin.

A Stream Deck optional

Nice to have for one-touch switching, but not required — the Comms Deck app gives you the same control from your keyboard.

Getting started

Four steps to a live net.

1

Create your server

One click builds your Discord with the full command/squad channel layout, roles and permissions.

2

Add the relay bots

Invite the PelicanNET bots — they take their stations in the voice channels and bridge the net.

3

Hand out seat kits

Each officer gets a seat kit with the apps and their personal key — they pick their seat and they're on.

4

Push to talk

Hold a key to reach a squad, broadcast, or patch a cross-squad pair. Release to close. That's the whole job.

See it in motion →
FAQ

Common questions.

What is PelicanNET?

A structured voice-comms relay for Star Citizen raid operations. It bridges your squads, command net and Stream Deck into one disciplined channel hierarchy so the right call lands on the right net — without everyone shouting over each other.

Do I need a Stream Deck?

No. A Stream Deck is great for one-touch switching, but the free Comms Deck desktop app gives you the same push-to-talk control from your keyboard. Either works.

Is it secure?

The relay runs behind its own WireGuard VPN, off the public internet — there's no open port to find or brute-force, and your VPN key is generated on your device and never leaves it. Access is rate-limited and scoped per role, and each member's seat is unlocked by a personal key file that only works for their seat's channels.

Is our voice recorded — and what can the bots see?

No. Voice passes through the relay live and is gone the moment it's spoken — nothing is captured, stored or analysed, so there's no recording of your ops anywhere. The bots join voice channels with exactly four permissions (view, connect, speak, voice activity) — never Administrator — and request no message permissions, so they can't read your server's text channels. The Privacy Policy puts these pledges in writing.

How many squads can it handle?

Up to five squads plus a command net, with a full cross-squad mesh — command can also broadcast to everyone at once, or bridge command-to-command with an allied org on a separate server.

Does it work on Mac and PC?

The relay and Discord side work anywhere. The Comms Deck app and Stream Deck plugin are Windows-first; Mac support is on the roadmap.

What does it cost?

It's free during the pilot. Plans and pricing are set before the managed service launches — see the Pricing page.

How do I join the pilot?

Request an invite and we'll be in touch. We're keeping the pilot small, so spots are limited.

Request an invite →